Overcoming Sales Objections

Course level:All Levels
Categories Soft Skills
Course Duration: 12h

Description

Two Days Training with International Certifications, Available for the Groups and for the companies
also with the discounted rates on English and Arabic Language. 
In-house or live and virtual public events.

Module One: Getting Started

  • Workshop Objectives
    Action Plans and Evaluation Forms

Module Two: Three Main Factors

  • Skepticism
    Misunderstanding
    Stalling
    Module Two: Review Questions

Module Three: Seeing Objections as Opportunities

  • Translating the Objection to a Question
    Translating the Objection to a Reason to Buy
    Case Study
    Module Three: Review Questions

Module Four: Getting to the Bottom

  • Asking Appropriate Questions
    Common Objections
    Basic Strategies
    Case Study
    Module Four: Review Questions

Module Five: Finding a Point of Agreement

  • Outlining Features and Benefits
    Identifying Your Unique Selling Position
    Agreeing with the Objection to Make the Sale
    Case Study
    Module Five: Review Questions

Module Six: Have the Client Answer Their Own Objection

  • Understand the Problem
    Render It Unobjectionable
    Case Study
    Module Six: Review Questions

Module Seven: Deflating Objections

  • Bring up Common Objections First
    The Inner Workings of Objections
    Case Study
    Module Seven: Review Questions

Module Eight: Unvoiced Objections

  • How to Dig up the “Real Reason”
    Bringing Their Objections to Light
    Case Study
    Module Eight: Review Questions

Module Nine: The Five Steps

  • Expect Them
    Welcome Them
    Affirm Them
    Complete Answers
    Compensating Benefits
    Module Nine: Review Questions

Module Ten: Dos and Don’ts

  • Dos
    Don’ts
    Module Ten: Review Questions

Module Eleven: Sealing the Deal

  • Understanding When It’s Time to Close
    Powerful Closing Techniques
    The Power of Reassurance
    Things to Remember
    Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
    Lessons Learned

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