Module 1: Introduction to Incident Reporting

• Definition of incidents, near misses, and accidents
• Importance of timely reporting
• Legal and organizational requirements

Module 2: Types and Classifications of Incidents

• Injury, property damage, environmental, and process incidents
• Severity classification (minor, major, catastrophic)
• Examples from industry

Module 3: Objectives of Incident Investigation

• Preventing recurrence
• Learning from failures and unsafe acts
• Improving safety systems and performance

Module 4: Roles and Responsibilities

• Supervisors, safety officers, employees, and management
• External authorities’ involvement
• Communication protocols

Module 5: Incident Reporting Procedures

• Step-by-step reporting process
• Tools and forms used (Initial Report, Detailed Report)
• Maintaining confidentiality and accuracy

Module 6: Immediate Response and Scene Management

• Securing the scene and ensuring safety
• Preserving evidence
• First aid and emergency response coordination

Module 7: Data Collection and Evidence Gathering

• Interviews, photographs, documents, and witness statements
• Fact-finding vs. fault-finding approach
• Recording observations systematically

Module 8: Root Cause Analysis (RCA)

• Difference between direct, underlying, and root causes
• RCA tools (5 Whys, Fishbone Diagram, Fault Tree Analysis)
• Linking causes to corrective actions

Module 9: Report Writing and Documentation

• Structure of an investigation report
• Writing clear findings and recommendations
• Common errors in report writing

Module 10: Corrective and Preventive Actions (CAPA)

• Developing realistic and effective action plans
• Assigning responsibilities and timelines
• Monitoring implementation and closure

Module 11: Communication and Learning from Incidents

• Sharing lessons learned across departments
• Safety alerts and toolbox talks
• Promoting a no-blame culture

Module 12: Review, Follow-up, and Continuous Improvement

• Evaluating investigation effectiveness
• Updating risk assessments and procedures
• Continuous improvement through trend analysis