Two Days Training with International Certifications, Available for the Groups and for the companies also with the discounted Fees on English and Arabic Language courses, In-house or live and virtual Trainings.

Module One: Getting Started

• Workshop Objectives
  Pre-Assignment Review

Module Two: History

• What Generations Exist in the Workplace?
  What Defines a Generation?
  What this Means in our Workplace

Module Three: Traditionalist

• Their Background
  Their Characters
  Their Working Style

Module Four: Baby Boomers

• Their Background
  Their Characters
  Their Working Style

Module Five: Generation X

• Their Background
  Their Characters
  Their Working Style

Module Six: Generation Y

• Their Background
  Their Characters
  Their Working Style

Module Seven: Differentiations Between

• Background
  Attitude
  Working Style
  Life Experience

Module Eight: Finding Common Ground

• Adopting a Communication Style
  Creating an Affinity Group
  Sharing Knowledge 21

Module Nine: Conflict Management (I)

• Younger Bosses Managing Older Workers
  Avoid Turnovers with a Retention Plan
  Breaking down the Stereotypes

Module Ten: Conflict Management (II)

• Embrace the Hot Zone
  Treat Each Other as a Peer
  Create a Succession Plan

Module Eleven: The Power of 4

• Benefits of Generation Gaps
  How to Learn from Each Other
  Embracing the Unfamiliar

Module Twelve: Wrapping Up

• Words from the Wise