Facilitation Skills

Course level:All Levels
Categories Soft Skills
Course Duration: 12h

Description

Two Days Training with International Certifications, Available for the Groups and for the companies also with the discounted Fees on English and Arabic Language courses, In-house or live and virtual Trainings.

Module One: Getting Started

  • Workshop Objectives
    Pre-Assignment Review

Module Two: Understanding Facilitation

  • What is Facilitation?
    What is a Facilitator?
    When is Facilitation Appropriate?

Module Three: Process vs. Content

  • About Process
    About Content
    A Facilitator’s Focus

Module Four: Laying the Groundwork

  • Choosing a Facilitated Approach
    Planning for a Facilitated Meeting
    Collecting Data

Module Five: Tuckman and Jensen’s Model of Team

  • Development
    Stage One: Forming
    Stage Two: Storming
    Stage Three: Norming
    Stage Four: Performing

Module Six: Building Consensus

  • Encouraging Participation
    Gathering Information
    Presenting Information
    Synthesizing and Summarizing

Module Seven: Reaching a Decision Point

  • Identifying the Options
    Creating a Short List
    Choosing a Solution
    Using the Multi-Option Technique

Module Eight: Dealing with Difficult People

  • Addressing Disruptions
    Common Types of Difficult People and How to Handle those
    Helping the Group Resolve Issues on Their Own

Module Nine: Addressing Group Dysfunction

  • Using Ground Rules to Prevent Dysfunction
    Restating and Reframing Issues
    Some of the ways of restating and reframing includes:
    Getting People Back on Track

Module Ten: About Intervention
Why Intervention May Be Necessary
When to Intervene
Levels of Intervention

Module Eleven: Intervention Techniques

  • Using Your Processes
    Boomerang it Back 36
    ICE It: Identify, Check for Agreement, Evaluate How to Resolve

Module Twelve: Wrapping Up

  • Words from the Wise

View more Courses