Two Days Training with International Certifications, Available for the Groups and for the companies also with the discounted Fees on English and Arabic Language courses, In-house or live and virtual Trainings.

• Getting Started

o Workshop Objectives
o Action Plans and Evaluations

• Problem Solving Methods

o What is a Problem?
o What is a Creative Problem Solving?
o What are the Steps in the Creative Solving Process?

• Information Gathering

o Understanding Types of Information
o Identifying Key Questions
o Methods of Gathering Information

• Problem Definition

o Defining the Problem
o Defining Where the Problem Originated
o Defining the Present State and Desired State
o Starting and Restarting the Problem
o Analyzing the Problem
o Writing the Problem Statement

• Preparing for Brainstorming

o Identifying Mental Blocks
o Removing Mental Blocks
o stimulating Creativity

• Generating Solutions-I

o Brainstorming Basics
o Brainwriting and Mind Mapping
o Duncker Diagrams

• Generating Solutions-II

o The Morphological Matrix
o The Six Thinking Hats
o The Blink Method

• Analyzing Solutions

o Developing Criteria
o Analyzing Wants and Needs
o Using Cost/Benefit Analysis

• Selecting a Solution

o Doing a Final Analysis
o Paired Comparison Analysis
o Analyzing Potential Problems

• Planning Your Next Steps

o Identifying Tasks
o Identifying Resources
o Implementing, Evaluating and Adapting

Recording Lessons Learned

o Planning the Follow-Up Meeting
o Celebrating Success
o Identifying Improvements

• Wrapping Up

o Words from the Wise
o Parking Lot
o Action Plans and Evaluations