Introduction to Effective Communication in O&G

• Importance of communication across technical and non-technical teams

• Key principles of clarity, conciseness, and purpose

• Communication challenges unique to oil & gas environments

Understanding Your Audience

• Adapting messages for engineers, operations, management, and contractors

• Cultural and organizational sensitivity

• Active listening techniques

Verbal Communication Skills

• Clear articulation of ideas in meetings, briefings, and presentations

• Using storytelling to convey technical and operational information

• Techniques to manage cross-discipline discussions

Non-Verbal Communication

• Body language, gestures, and facial expressions

• Reading cues from others in diverse teams

• Aligning verbal and non-verbal messages for impact

Written Communication Excellence

• Writing emails, reports, and technical documentation effectively

• Structuring messages for clarity and actionability

• Avoiding jargon overload for mixed-discipline audiences

Cross-Functional Team Communication

• Bridging gaps between engineering, operations, HSE, and management

• Encouraging collaborative problem-solving

• Techniques for resolving miscommunication and conflicts

Presentation Skills for Oil & Gas Professionals

• Planning and structuring presentations for technical and non-technical stakeholders

• Engaging visual aids, slides, and data visuals

• Handling questions confidently

Communication in High-Stress and Safety-Critical Situations

• Maintaining clarity under pressure

• Delivering critical messages during emergencies or incidents

• Crisis communication protocols

Feedback and Coaching Skills

• Giving constructive feedback across disciplines

• Receiving feedback and improving interpersonal effectiveness

• Encouraging a culture of open communication

Digital Communication Tools

Conflict Resolution and Negotiation

Developing a Personal Communication Plan