Two Days Training with International Certifications, Available for the Groups and for the companies
also with the discounted rates on English and Arabic Language. 
In-house or live and virtual public events.

Module One: Getting Started

• Workshop Objectives

Module Two: What Is Workplace Harassment?

• How to Identify
• Costs to Your Business
• Legal
• Psychological
• Module Two: Review Questions

Module Three: Identifying the Bully

• Abusive Workplace Behaviors
• Bullying and Personality Disorders
• Narcissism
• Module Three: Review Questions

Module Four: How to Handle Workplace Violence

• Types of Behavior
• Target the Behavior, Not the Person
• Implement an Action Plan
• Module Four: Review Questions

Module Five: Risk Assessment (I)

• Understanding Anger and Aggression
• Defusing & De-escalating Strategies
• Communication Skills
• Tactical Options
• Module Five: Review Questions

Module Six: Risk Assessment (II)

• Identifying the Hazard
• Assessing the Risk
• Controlling the Risk
• Evaluating & Review
• Module Six: Review Questions

Module Seven: Being the Victim

• What is Not Considered Bullying?
• Steps to Take
• Module Seven: Review Questions
• Module Eight: Checklist for Employers
• 4 Step Process
• Addressing All Employees
• Code of Ethics
• Policy and Procedures
• Module Eight: Review Questions

Module Nine: Interview Process

• Identify a Bully in the Interview Process
• Warning Signs
• Case Study
• Module Nine: Review Questions

Module Ten: Investigation Process

• Advising Your Supervisor
• Lodging the Complaint
• Initial Response
• The Investigation
• The Findings
• Review & Closure
• Module Ten: Review Questions

Module Eleven: Developing a Workplace Harassment Policy

• Scope and Philosophy
• Principles
• Intent
• Options
• Informal Complaint Process
• Formal Investigation Process
• Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise

Lessons Learned