Two Days Training with International Certifications, Available for the Groups and for the companies
also with the discounted rates on English and Arabic Language. 
In-house or live and virtual public events.

Module One: Getting Started

• Workshop Objectives

Module Two: New Hires

• Company Core Values
  Building Relationships
  Encourage Respect 7
  Setting Ground Rules
  Case Study
  Module Two: Review Questions

Module Three: It’s About Interacting and Influencing

• Dealing with Different Personalities
  Build a Culture of Collaboration
  Be Nice to Everyone (Not Just Those Who Can Help You)
  Be a Team Player
  Case Study
  Module Three: Review Questions

Module Four: Dealing with Rumors, Gossip, and Half – Truths

• It’s Effects on Morale
  Reinforce the Truth with Facts
  Do Not Participate
  Deal With it swiftly
  Case Study
  Module Four: Review Questions

Module Five: Office Personalities (I)

• Complainer
  Gossiper
  Bully
  Negative Ned / Nancy
  Case Study
  Module Five: Review Questions

Module Six: Office Personalities (II)

• Information Keeper
  Know-It-All
  The Apple – Polisher
  Nosey Neighbor
  Case Study
  Module Six: Review Questions

Module Seven: Getting Support for Your Projects

• Gain Trust through Honesty
  Be Assertive
  Blow Your Own Horn
  Make Allies
  Case Study
  Module Seven: Review Questions

Module Eight: Conflict Resolution

• The Importance of Forgiveness
  Neutralizing Emotions
  The Benefits of a Resolution
  The Agreement Frame
  Case Study
  Module Eight: Review Questions

Module Nine: Ethics

• Benefits of an Ethical Environment
  Lead by Example
  Ensuring Ethical Behavior
  Addressing Unethical Behavior
  Case Study
  Module Nine: Review Questions

Module Ten: You Are Not an Island

• Never Burn a Bridge
  Take the High Road
  Trust is a Two-Way Street
  Don’t Hide in Your Office
  Case Study
  Module Ten: Review Questions

Module Eleven: Social Events Outside of Work

• How to Decline Politely
  Rules When Attending
  Meeting New People
  Conversation Dos and Don’ts
  Case Study
  Module Eleven: Review Questions

Module Twelve: Wrapping Up

• Words from the Wise
  Lessons Learned