Two Days Training with International Certifications, Available for the Groups and for the companies
also with the discounted rates on English and Arabic Language. 
In-house or live and virtual public events.

Module One: Getting Started

• Workshop Objectives
  Pre-Assignment Review

Module Two: Understanding Negotiation

• Types of Negotiations
  The Three Phases
  Skills for Successful Negotiating

Module Three: Getting Prepared

• Establishing Your WATNA and BATNA
  Identifying Your WAP
  Identifying Your ZOPA
  Personal Preparation

Module Four: Laying the Groundwork

• Setting the Time and Place
  Establishing Common Ground
  Creating a Negotiation Framework
  The Negotiation Process

Module Five: Phase One — Exchanging Information

• Getting Off on the Right Foot
  What to Share
  What to Keep to Yourself?

Module Six: Phase Two — Bargaining

• What to Expect
  Techniques to Try
  How to Break an Impasse

Module Seven: About Mutual Gain

• Three Ways to See Your Options
  About Mutual Gain
  Creating a Mutual Gain Solution
  What Do I Want?
  What Do They Want?
  What Do We Want?

Module Eight: Phase Three — Closing

• Reaching Consensus
  Building an Agreement
  Setting the Terms of the Agreement

Module Nine: Dealing with Difficult Issues

• Being Prepared for Environmental Tactics
  Dealing with Personal Attacks
  Controlling Your Emotions
  Deciding When It’s Time to Walk Away

Module Ten: Negotiating Outside the Boardroom

• Adapting the Process for Smaller Negotiations
  Negotiating via Telephone
  Negotiating via Email

Module Eleven: Negotiating on Behalf of Someone Else

• Choosing the Negotiating Team
  Covering All the Bases
  Dealing with Tough Questions

Module Twelve: Wrapping Up

• Words from the Wise