Two Days Training with International Certifications, Available for the Groups and for the companies
also with the discounted rates on English and Arabic Language.
In-house or live and virtual public events.

Module One: Getting Started

• Workshop Objectives

Module Two: Understanding Knowledge Management

• What is Knowledge?
  What is Knowledge Management?
  A Brief History
  Applications in the Workplace

Module Three: Dos and Don’ts

• Data, Information, and Knowledge
  The Tacit Mode
  The Explicit Mode
  Identifying Conversion Categories

Module Four: The Knowledge Management Life Cycle

• Understanding Episodes
  Acquisition
  Knowledge
  Integration

Module Five: The New Knowledge Management Paradigm

• Paradigms of the Past
  The New Paradigm
  Implications and Applications
  The Knowledge Management Endgame

Module Six: Knowledge Management Models

• The Nonaka and Takeuchi Model (SECI)
  Wiig Model
  Kakabadse Model
  Boisot Model

Module Seven: Building a Knowledge Management Rationale

• Why Rationale is Necessary
  Building a Business Case
  Finding Success Stories
  The Commoditization /Customization Model

Module Eight: Customizing Knowledge Management Definitions

• Components of a Knowledge Management Definition
  Customizing the Components
  Sample Definitions
  Creating a KMBOK

Module Nine: Implementing Knowledge Management in Your Organization

• Gathering Support
  Identifying Opportunities for Revenue Streams
  Key Knowledge Management Techniques
  A Map for Success
  The No-Budget Scenario

Module Ten: Tips for Success

• About the Chief Knowledge Officer
  Knowledge Management Skill Checklist
  The Knowledge Management Imperative
  The Hype Curve
  Barriers and Helpers to Success

Module Eleven: Advance Topics

• The Knowledge Management Maturity Model
  Absorptive Capacity
  Rustiness
  Process Model Types

Module Twelve: Wrapping Up

• Words from the Wise